Tag: Performance Improvement

  • The WXP: My “Secret Weapon” Metric in Process Performance Analysis

    by Jonathan A. Handler, MD, FACEP, FAMIA Introduction Throughout my professional life, I have performed analyses to assess performance related to some process or function. Whether it’s the performance of people processes, machine processes, or something else, I have found a simple metric (or set of similar metrics) that seems very often to tell me…